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Customer satisfaction at Escapory

Client Accounts

What People Say After Bringing Their Watch to Us

Honest accounts, not polished quotes. Real watches, real work, real outcomes.

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10+

Years in Service

400+

Watches Serviced

4.8

Average Rating

96%

Return Customers

Customer Reviews

From the People Who Left Their Watches With Us


AT

Arthit Thammarat

Khon Kaen

Brought in my Seiko that had been running slow for months. They put it on the timing machine and showed me exactly where it was off before doing anything. The rate has been solid for five weeks since I collected it. Refreshing to see the actual numbers rather than just being told it is fixed.

June 2025 · Timing Adjustment

NP

Napasorn Petchara

Khon Kaen

My diver needed its gaskets changed before the rainy season. The price was exactly what they told me over the phone. They also mentioned that one of the pusher tubes had some corrosion starting and gave me the option to have it looked at or just proceed with the standard work. I appreciated being asked rather than just having the bill extended.

May 2025 · Gasket & Seal Refresh

SK

Somkiet Kongsuk

Mahasarakham

Drove up from Maha Sarakham specifically to use this workshop. My grandfather's automatic had not been serviced in about twelve years. The movement looked to be in reasonable shape internally despite the long gap, and the full service they did brought it back to keeping very decent time. The written record they provided was a nice detail — I will keep it with the watch.

June 2025 · Full Service & Pressure Check

WC

Wanchai Chaisuwan

Khon Kaen

I have been going to shops that change gaskets without testing afterwards for years and just assuming it was fine. Escapory pressure-tested the case after the refresh and actually showed me the result. Turned out the case held well, which was good to know. Worth the extra peace of mind.

May 2025 · Gasket & Seal Refresh

PT

Priya Thongchai

Khon Kaen

Came in with a watch that had gained about two minutes a day for several months. The turnaround was nine days which is reasonable for a timing job. The explanation of what was adjusted was clear without being condescending. The watch now runs within about five seconds a day which is a significant improvement on where it was.

June 2025 · Timing Adjustment

BL

Bodin Lertchai

Roi Et

Not many places in the region that handle mechanical movements with this kind of care. I have sent three pieces to Escapory over the past year — one for a full service, two for timing — and each one came back in noticeably better condition. The communication is also better than I have experienced elsewhere. They contact you if anything changes, which does not always happen.

May 2025 · Full Service & Pressure Check


Case Studies

A Closer Look at Three Service Jobs


Challenge

Vintage Seiko Losing 4+ Minutes Daily

An owner in Khon Kaen brought in a 1970s automatic that had been sitting in a drawer for several years. On winding and wearing, it lost more than four minutes a day and the mainspring winding felt rough.

Solution

Full Movement Service

The movement was fully disassembled. Old lubricant had dried and was dragging on several friction surfaces. Components were cleaned ultrasonically, reassembled with fresh lubrication, and the rate adjusted on the timing machine across four positions.

Result

+/- 8 Seconds Per Day

From losing over four minutes to within eight seconds per day. The owner collected it after twelve working days with a full service record. The watch is now worn daily.

Duration: 12 working days

"I did not expect it to come back this accurate — I just wanted it running again. The difference is remarkable."

Challenge

Diver Watch With Unknown Seal History

A diver watch purchased second-hand, with no service records. The buyer wanted to start using it for swimming but had no idea whether the seals were sound or how old they were.

Solution

Gasket Refresh + Pressure Test

All gaskets were replaced as standard. The caseback seating was inspected and the threads cleaned before refitting. After closure, the watch was placed on the pressure tester and held to its rated depth for the required time.

Result

Confirmed to Rated Depth

The pressure test passed without issue. The owner received a written note of the test result alongside the watch. Turnaround was four working days from drop-off to collection.

Duration: 4 working days

"The written confirmation of the pressure test was exactly what I wanted. Now I can actually use it in the water."

Challenge

Dress Watch Gaining 90 Seconds Per Day

A mechanical dress watch gaining about ninety seconds daily. The movement appeared to be running well by feel and the rotor wound smoothly — it had simply drifted in its rate regulation over several years of use.

Solution

Timing Adjustment

The watch was placed on the timing machine in five positions over two days. The amplitude and beat error were checked first, and then the regulator was adjusted to bring the rate within a reasonable window across positions.

Result

+12 Seconds Per Day Average

From ninety seconds gained daily to a consistent twelve seconds — within acceptable range for an unserviced movement of its age. The owner opted not to proceed to a full service at this stage, which the workshop respected.

Duration: 6 working days

"Good that they showed me the actual timing machine numbers. I could see exactly where it had been and where it ended up."


Find Us

Where to Bring Your Watch


Address

53 Si Chan Rd, Nai Muang, Khon Kaen 40000

Hours

Mon–Sat 09:00–18:00
Sun Closed

Ready to Start?

Bring Your Watch In and See What It Needs

Drop off during opening hours or send a message first. We will give you an honest assessment.

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